On 01/18, they sent an email stating that it had been shipped via UPS Ground, but also stating that it was being shipped via Reddaway Freight Company and giving me a Tracking Number (but no phone number or link to Reddaway)". I found the Reddaway site, but their Tracking site didn't show anything having been shipped to me".
I had called the dealer on the 19th and left a message, and found that no one at any of their extensions ever answered the phone|. By the morning of 1/20, I had still heard nothing?. I called Reddaway, and was told that the Tracking Number I'd been given was not in their system, and they had nothing showing as being shipped to me". I called the dealer again and left messages on each one of their extensions.. about 6 in all, and could not get anyone to answer their phone nor did anyone ever call me back. I filed a Dispute via PayPal and on 01/23/12 got notification that the seller had refunded the money to PayPal and my case was closed. So I had to start all over in looking for a filter, having a pool that had no filtration since prior to my order a week before. Had I not been backed by PayPal, I'm convinced that I would NOT have received my money back without legal representation. This place is a SCAM! I've been a purchaser of electronics for my company for years via the Internet, as well as for thousands of dollars on a personal basis, and never had such a terrible experience as this, before! Buyer Beware!! 35b4021
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